The Great Gatsby By F. Scott Fitzgerald - 2068 Words

Parties, flappers, jazz, alcohol, and change are all ways to define the boisterous, extravagant era known today as the Roaring Twenties. Women especially set the stage for transforming society, as they broke tradition and advanced into the world. They earned money for themselves, became independent, and were able to voice their opinion with the freedom to vote. F. Scott Fitzgerald emphasizes the emerging woman and her willingness to break free from social standards and create her own customs in The Great Gatsby. Daisy, a submissive woman, relies on her husband Tom’s money to provide happiness, yet rebels and has an affair with her true love, Jay Gatsby. Jordan Baker mirrors the pretentious and irresponsible flapper personality and challenges gender roles by pursuing a career in golf. Lastly, Myrtle Wilson, an outsider, participates in an affair with Tom Buchanan, yet falls into his trap of violence. All three of these women imitate similar personalities of women in Fitz gerald s own life. Daisy mirrors Fitzgerald’s unrealistic dream, Ginevra King, and his wife, Zelda, while Jordan resembles Fitzgerald’s friend, Edith Cummings, as they both pursued the career of golf and propelled themselves into society as independent women. In The Great Gatsby, F. Scott Fitzgerald emphasizes the contrast between the expectations of women’s behaviors before and during the 1920s, while focusing on the emergence of the â€Å"new woman† and the new freedoms of women in relation to theShow MoreRelatedThe Great Gatsby by F. Scott Fitzgerald1393 Words   |  6 PagesF. Scott Fitzgerald was the model of the American image in the nineteen twenties. He had wealth, fame, a beautiful wife, and an adorable daughter; all seemed perfect. Beneath the gilded faà §ade, however, was an author who struggled with domestic and physical difficulties that plagued his personal life and career throughout its short span. This author helped to launch the theme that is so prevalent in his work; the human instinct to yearn for more, into the forefront of American literature, where itRead MoreThe Great Gatsby By F. Scott Fitzgerald1343 Words   |  6 PagesHonors English 10 Shugart 18 Decemeber 2014 The Great Gatsby F. Scott Fitzgerald s 1925 novel The Great Gatsby is a tragic love story, a mystery, and a social commentary on American life. The Great Gatsby is about the lives of four wealthy characters observed by the narrator, Nick Carroway. Throughout the novel a mysterious man named Jay Gatsby throws immaculate parties every Saturday night in hope to impress his lost lover, Daisy Buchanan. Gatsby lives in a mansion on West Egg across from DaisyRead MoreThe Great Gatsby By F. Scott Fitzgerald1155 Words   |  5 PagesThe Great Gatsby The Jazz Age was an era where everything and anything seemed possible. It started with the beginning of a new age with America coming out of World War I as the most powerful nation in the world (Novel reflections on, 2007). As a result, the nation soon faced a culture-shock of material prosperity during the 1920’s. Also known as the â€Å"roaring twenties†, it was a time where life consisted of prodigality and extravagant parties. Writing based on his personal experiences, author F. ScottRead MoreThe Great Gatsby By F. Scott Fitzgerald1166 Words   |  5 Pagesin the Haze F. Scott Fitzgerald lived in a time that was characterized by an unbelievable lack of substance. After the tragedy and horrors of WWI, people were focused on anything that they could that would distract from the emptiness that had swallowed them. Tangible greed tied with extreme materialism left many, by the end of this time period, disenchanted. The usage of the literary theories of both Biographical and Historical lenses provide a unique interpretation of the Great Gatsby centered aroundRead MoreThe Great Gatsby by F. Scott Fitzgerald845 Words   |  3 PagesIn F. Scott Fitzgerald’s novel, The Great Gatsby, colors represent a variety of symbols that relate back to the American Dream. The dream of being pure, innocent and perfect is frequently associated with the reality of corruption, violence, and affairs. Gatsby’s desire for achieving the American Dream is sought for through corruption (Schneider). The American Dream in the 1920s was perceived as a desire of w ealth and social standings. Social class is represented through the East Egg, the WestRead MoreThe Great Gatsby By F. Scott Fitzgerald Essay970 Words   |  4 Pagesrespecting and valuing Fitzgerald work in the twenty-first century? Fitzgerald had a hard time to profiting from his writing, but he was not successful after his first novel. There are three major point of this essay are: the background history of Fitzgerald life, the comparisons between Fitzgerald and the Gatsby from his number one book in America The Great Gatsby, and the Fitzgerald got influences of behind the writing and being a writer. From childhood to adulthood, Fitzgerald faced many good andRead MoreThe Great Gatsby By F. Scott Fitzgerald2099 Words   |  9 Pagesauthor to mirror his life in his book. In his previous novels F. Scott Fitzgerald drew from his life experiences. He said that his next novel, The Great Gatsby, would be different. He said, â€Å"In my new novel I’m thrown directly on purely creative work† (F. Scott Fitzgerald). He did not realize or did not want it to appear that he was taking his own story and intertwining it within his new novel. In The Great Gatsby, by F. Scott Fitzgerald, he imitates his lifestyle through the Buchanan family to demonstrateRead MoreThe Great Gatsby By F. Scott Fitzgerald1607 Words   |  7 Pages The Great Gatsby is an American novel written in 1925 by F. Scott Fitzgerald. One of the themes of the book is the American Dream. The American Dream is an idea in which Americans believe through hard work they can achieve success and prosperity in the free world. In F. Scott Fitzgerald s novel, The Great Gatsby, the American Dream leads to popularity, extreme jealousy and false happiness. Jay Gatsby’s recent fortune and wealthiness helped him earn a high social position and become one of the mostRead MoreThe Great Gatsby By F. Scott Fitzgerald1592 Words   |  7 PagesMcGowan English 11A, Period 4 9 January 2014 The Great Gatsby Individuals who approach life with an optimistic mindset generally have their goals established as their main priority. Driven by ambition, they are determined to fulfill their desires; without reluctance. These strong-minded individuals refuse to be influenced by negative reinforcements, and rely on hope in order to achieve their dreams. As a man of persistence, the wealthy Jay Gatsby continuously strives to reclaim the love of hisRead MoreThe Great Gatsby By F. Scott Fitzgerald1646 Words   |  7 PagesThe 1920s witnessed the death of the American Dream, a message immortalized in F. Scott Fitzgerald’s The Great Gatsby. Initially, the American Dream represented the outcome of American ideals, that everyone has the freedom and opportunity to achieve their dreams provided they perform honest hard work. During the 1920s, the United States experienced massive economic prosperity making the American Dream seem alive and strong. However, in Fitzgerald’s eyes, the new Am erican culture build around that

Globalization A Benefit For America - 1343 Words

Globalization: A Benefit to America Globalization. What is it exactly? And why is there so much debate and controversy surrounding it? This topic has sparked protests all over the world. Like with many other topics, some support globalization and what it has accomplished. Others have hatred and believe it should not exist. Why do some people believe that globalization is an essential process and helps the economy immensely, while others see it as the root of pure evil and destruction? The answer is not black or white. There is no right or wrong answer, but a mere â€Å"What have you done for me lately?† Although each side can plead its case, globalization has overall benefited the world through international trade, outsourcing and building better relationships between different countries that could benefit the country as a whole in the future. What is Globalization? Globalization can be defined as the process of interaction and integration among the people, companies, and governments of different nations, a process driven by international trade and investment and aided by information technology. Pewglobal.org states For more than a decade, globalization has been a deeply divisive topic among social activists, intellectuals, business leaders, policy makers and politicians. Globalization is a force that has had a huge impact on how the U.S. economy is shaped today. Technology has played an essential role on the huge impact that it has had all over the world. It use to takeShow MoreRelatedWhat Does The Globalization Of Drug Trade Benefit Countries? The Golden Triangle And South America?1759 Words   |  8 PagesTo what extent does the globalization of drug trade benefit countries in the golden triangle and South America? The two sources I choose to evaluate was a letter to the president of Peru and a 335 page book about dru g trafficking around the world. Both of these sources provide valuable information to my research question. The letter to the president of Peru was from H.E. Jose Antonio Garcia Belaunde who is the minister of foreign affairs in Peru. This letter was created at the General DebateRead MoreGlobalization and Outsourcing Can be Beneficial Essay1167 Words   |  5 Pagesharm America and its economy. Unfortunately, jobs are going to be lost and the unemployment rate may rise due to globalization. However, the benefits of globalization are infinite. People in other parts of the world will achieve a greater life than they ever thought possible due to the factories built in their countries. Due to the poverty in third world countries, these factories will provide a great source of income for the citizens of third world countries. People in America will benefit fromRead MoreIntroduction Globalization960 Words   |  4 Pagesï » ¿Introduction Globalization is an ongoing process integrating economies, industries, markets, cultures, societies and policies around the world. Whether globalization is good or bad is a question that people around the globe are constantly debating over. The answer depends on which part of the world you stand on, for globalization have different impacts on every ‘participant’. The Good The good side of globalization is that it promotes open markets which allows businesses to communicate effectivelyRead MoreThe Pros and Cons of Globalization Essay1680 Words   |  7 PagesGlobalization. Everyday you hear it on the news, you read it in the newspaper, and you overhear people talking about it- and in every single instance the word globalization seems to have a different meaning. When I hear of globalization I think of the whole world coming close together in all phases. I tend to think that we as human beings are breaking down barriers that have been protected or guarded. For instance, I initially thought of the progress we are making in the communication aspect. SoRead MoreThe Integration Of Globalization907 Words   |  4 PagesThe Relevancy of Globalization The term ‘globalization’ has become the paradigm of explaining the interconnectedness of the world and its inhabitants. While there are numerous definitions, the one coined by Gao Shangquan fits into context: Economic globalization refers to the increasing interdependence of world economies as a result of the growing scale of cross-border trade of commodities and services, flow of international capital and wide and rapid spread of technologies. Since the beginningRead More The Elimination of the Middle Class1256 Words   |  6 Pages Globalization is the process by which regional economies, societies, and cultures have become integrated through a global network by transportation, communication, and trade. Through a global lens the process of globalization seems to be vital to the development of the modern world. As a result of globalization there has been a dramatic transition in every aspect of life around the world, more specifically in areas such as trade, immigration, and human development. International trade bolsters salesRead MoreGlobalization Of The United States853 Words   |  4 PagesGlobalization Globalization is a result of each country around the world, depending on one another for certain products as well as needing them to buy specific exports. Without it, no country can flourish and with it, there will always be inequality. It is something that is vital to our country as well as those around the world. The risk of inequality is outweighed by the possible benefits of globalization. After World War II, the United States began rebuilding itself and the economy. Along withRead MoreIs Globalization Good for Workers? Definitions and Evidence from Latin America1118 Words   |  5 PagesAccording to most economists, globalization is seen as a beneficial asset for workers, while on the other hand, various sociologists, anthropologists, and historians would beg to differ. Several data determines that even though globalization has increased average incomes in Latin America, the cases of employment quality still tend to be deteriorating. It is important to note the different dimensions of the effect globalization has caused and mechanisms that either benefit or harm workers in changesRead MoreThe Drawbacks Of Globalization920 Words   |  4 PagesYou either hate it or you love it. Globalization. Has its benefits and has its drawbacks. Do the benefits overturn the drawbacks? Benefits include the spread of new culture, jobs, diversity, as well as careers. It improves the global economy, expands knowledge of foreign cultures, and free trade equals a happy economy. Drawbacks of globalization include, taking jobs away from locals, people move country to country wherever they can make the most money and leave the poorer countries which in turnRead MoreThe benefits of globalization outweigh its cost. How far do you agree with this statement?1477 Words   |  6 PagesThe term globalization is defined as growing economic interdependence of countries worldwide through increasing volume and variety of cross-border transactions in goods and services, free international capital flows, and more rapid and widespread diffusion of technology. All definitions appear to agree that globalization has economic, political, cultural, and technological aspects that may be closely intertwined by the International Monetary Fund . Benefits is defined as advantage or profit

Demonstrate Leadership in Your Mba Application Free Essays

Demonstrate Leadership in Your MBA Application When faced with any iteration of the leadership question on MBA essays, many business school applicants freak out because they think they have to come up with an example that is their greatest life or professional achievement. In reality, it’s not about grand gestures or formal leadership titles. The goal is leaving a footprint on whatever situation you’re in and doing more than a good job. We will write a custom essay sample on Demonstrate Leadership in Your Mba Application or any similar topic only for you Order Now Applicants need to think through their past experiences to find the episodes that best illustrate their leadership skills. Sometimes, the best examples are not the first that come to mind. Your leadership essay will often be different from an â€Å"accomplishment† or â€Å"achievement† oriented essay. Just because you achieved something outstanding does not always mean leadership skills were involved, especially if you did most or all of the work. [Learn how to strike the right tone in MBA essays. ] One of the central tenets of leadership essays is showing that you can galvanize the actions of other people. You bring out their passions. You educate them. You help them see organizational priorities in new ways. And then they share in the achievement. The work of a leader activates or improves the work of others, so find anecdotes in your professional and extracurricular background that illustrate this kind of pattern. What kind of experiences will make the best tales of leadership? Think about challenges where the following came into play: †¢ Identifying/defining a problem †¢ Resisting conventional approaches; challenging status quo †¢ Marshaling resources to address a problem †¢ Motivating others †¢ Making good use of others’ talents †¢ Being open to new information and input Building consensus with appropriate stakeholders †¢ Guiding strong midcourse corrections; overcoming mistakes †¢ Building on success [Get more tips on writing MBA admissions essays. ] Remember: Leadership is not just about the titles. Some candidates build their leadership essays around the fact that they were selected for or elected to certain positions where they had a high level of authority and responsibility: editor-in-chief of a college paper, fraternity president, captain of the hockey team, director of product development, or vice president of marketing. But what did you do with this position? An editor of a college daily could write about how he or she was constantly challenged to maintain high levels of editorial excellence, manage staff assignments, and hit all deadlines. This is definitely an esteemed position with many responsibilities, but if you describe your role like that, it sounds exactly the same as the other hundreds of editors-in-chief of college papers also applying this season. Define the leadership challenges you faced, not the management ones. Did you have to deal with a certain writer who falsified interview notes? Was there a sticky campus scandal that forced you and your staff to walk an ethical tightrope? Did you have to fire student editors? Did you lead a transition from a weekly to a daily with all of the scheduling and human resources rigors that entails? Collecting impressive titles does not make someone a great leader—helping a team overcome great challenges does. [Avoid seven deadly sins of MBA applicants. ] The strongest leadership essays will have heroes other than yourself. If you helped Terri in accounts receivable realize her full potential on a project you led, showcase her as a hero in your leadership tale. In the best possible scenario, applicants should map out a good balance at the beginning of their application process between achievement-oriented essays and those focusing specifically on leadership. The good news is that, in many instances, you can still adjust your application fairly late in the process to achieve the appropriate balance between individual achievement and leadership. Adding in a few sentences about enabling others, or educating and defining priorities for group endeavors, will go a long way toward rounding out your profile. Many achievement essays can be transformed into glorious examples of leadership when you shine the spotlight on others who were a part of a great collective accomplishment. Don’t forget that leadership is never a solo effort. When it comes to MBA essays, you can’t go wrong if you show how you’ve worked to inspire others and bring out the best in them How to cite Demonstrate Leadership in Your Mba Application, Essay examples

Myer Holdings Balanced Scorecard Analysis

Question: Discuss about the Myer Holdings Balanced Scorecard Analysis. Answer: Introduction Myer is a leading company that enjoys a proud heritage, and its future looks bright. With the retail industry and customer changing, Myer has an opportunity to revitalize and transform the delivery of services (Myer, 2016). The managers and employees of the company continue to work hard to do things right. The company has designed a balanced scorecard ensures the organization assesses its user perspective, financial perspective, innovation perspective, and internal perspective. The BSC is acceptable across the world as it ensures the organization supports its staff through a specified model. Myer Holdings is a leading retail store company in Australia involves in the working department stores. This business provides eleven product categories under 65 stores (Myer, 2015). The organization deals in include cosmetics, perfumed, beauty, young generation fashion, and electrical products. Based on the prepared Balanced Scorecard, the company will improve its performance. In fact, under the current CEO, Myer Holdings is performing better compared to the previous years. However, the anticipated entry of Amazon in 2018 would have a direct impact on the financial performance of Myer Holding. Financial Perspectives Myer Holdings seems to have registered weak overall financial performance. In 2016, Myers sales grew by overt 2.9 percent that saw the sales go up by three percent based on the comparable stores performance. This followed the rollout if expected brands (Myer, 2016). It also improved the customer services. Myer Holdings made incessant efforts to grow its business as it focuses on the execution of the new business strategy. In 2016, Myer Holdings operating gross profit margin reduced by about 38.7 percent. This followed the robust customers responses to its new brand. The introduced brand focused on high concession mix with exemplary sales productivity (Ang, Lin, Huang, 2010). However, it lowered the gross profit margin. The firms continued move to emphasize on exclusive brands has negatively affected the margins. Similarly, the depreciation of the Australian dollars also affected the operating gross profits. This is because; it opted to mitigate the impact through markdown efficienci es and to focus on prices and product. The measures introduced saw the organization improve its net operating cash flows that improved by $36 million. In response to the positive cash flow and balance sheet, the Board opted to offer its shareholders dividends at about 5 cents per share. Compared to the 2015 financial year, the inventory was higher by $14 million. However, this improved represented only $12 million positive results (Myer, 2015). The company intends to accelerate its capital investment in 2017, in particular, in its priority stores. The firm targets an average growth in sales greater than 3 percent between 2017 and 2020. In 2016, the company recorded a sales growth of 2.9 percent. By 2010, Myer Holdings targets an improvement in sales of about 20 percent per square meters. With the anticipated competition in the industry, reliance on the unstainable and unsustainable cost-cutting would be essential to the company. Myer Holdings will manage to improve profitability. According to Miles (2017), lowering footprint expansion becomes the strategy to counter the Amazon expansion into Australia. Indeed, by opening new specialty stores in various parts of the country can benefit Myer beyond the reproach. The new entrant will disrupt the competitive landscape and the Myers competitive position. Since Amazon is an entirely online business, it will increase online competition that would reduce its sales (News.com.au, 2017). However, Myer has opted to implement a new strategy based on detailed customer insights thus offer wonderful customer experiences. The Customer Perspective Myer Holdings has focused on serving the local customers with quality products. The customers have responded positively towards the companys new business strategy. In the firms Premium Stores and Flagship have affirmed the significance of the additional investment as they offer customers the best customer service. As a result, Myer has achieved a 6 percent improvement in the Net Promoter Scores. According to Myer Holdings, the cunsumer perspective performance remains weak (Zizlavsky, 2014). Despite its established performance metrics, measuring how the new strategy will deliver remains a nightmare. Nevertheless, the company remains committed to its achievement timelines so that it can achieve sustainable profits. Unfortunately, the company failed to deliver a strategic plan that has affected its share price, reputation, and sales. To this effect, the organization developed a new strategic plan based on the internal and external customer insights, and it intends to implement it in dif ferent phases (Pash, 2016). For example, Myer intends to deliver the new Myer, resettle the business, and transform its operations through mobilization of resources. The issue that has further tainted the reputation of Myer is the continued regulatory investigations into its operations and conducts. For example, the Australian Taxation Office and other regulatory agencies have scrutinized the business behaviour of the firm. The outcomes of these investigations have completely affected the companys financial and operating performance (Myer, 2016). For instance, in 2015, the Australian Securities and Investments Commission exposed the company a scrutiny following the widespread claim over continued disclosure practices. However, the organization has dismissed such investigations as baseless because it has met its disclosure obligations. The managers and owners of Myer are heightened by the acknowledgment of the significance of customers. The company focuses on the customer satisfaction. In a competitive business environment, customers have high bargaining power. The failure by an organization to meet their expectations would motivate them to seek solace in the rival companies (Glova Gavurova, 2016). It appears that company has a balanced scorecard because it empathizes on the customer satisfaction and financial perspective. This has made the company remain successful in 2016. With the anticipated entry of Amazon, the company will have to review its strategy. Therefore, retaining customers and attracting new customers by 2020 would involve expanding its market base through diversifications. The Internal Process Perspective The internal process focuses on the internal activities that Myer performs. According to Zizlavsky (2014), Myer has distinguished unique activities that have made it excel and maximize performance in Australia. According to the company, it has established a structured proactive management of risks to manage and assess the risk factors. In fact, with the internal control systems, Myer has achieved its business objectives. The control system has also ensured the firm overcome the macro-economic factors including natural events, poor consumer preference, currency fluctuation, terrorism, weak global economy, and dynamic government policies (Zizlavsky, 2014). Myer uses and analyses the available economic data to mitigate the sales impact. As a result, it has implemented capital management, conservative hedging, and anticipated impact on sales. With businesses focusing on technology, Myer is taking the strategic efforts to change its digital environment. The adoption of the technology is never waterproof but its malfunction of the systems and cyber security concerns are risky factors that must be considered. These risks expose the organization to detrimental effects on its sales. This would the situation in 2020, as the business will invest fully in the technology to outperform other players. Given the significance of Amazon in the online business, Myer might rarely beat it (Huang, 2017). This will see the company reduce its sales even if it offsets the risks. Myer will have to improve its internal process to allow it deliver efficient business operations. The companys board had to introduce deferred STI component. The board will make such changes by focusing on the executive top improve the annual performance and support and retain critical talents (Fujii, 2015). As part of its internal development processes, Myer will invest in employee training and growth skills. In fact, it recognizes that the company will manage to retain the top talents by considering the career planning aspects as explained by Myer (2016). Interestingly, the internal processes perspective ensures there is a timely service and product delivery. Myer will have to overcome the unbalanced Amazons balanced scorecard by investing in the marketing aspects to attract and retain its customers. Based on these activities, the performance of the firm is average because of its ability to negotiate with suppliers and invest in the IT systems. In the future, the company will have to improve its merchandise and match customer movements. The Learning and Growth Perspective The employee growth and development remains the cornerstone of Myer Holdings. The learning and growth perspective has defined the companys future because it has invested in the top talents as explained by Mullins (2017). For instance, the company has incessantly expanded its market share by opening new stores. It also intends to continue opening these stores in the next five years so that it can serve the last customer in the market. Additionally, Myer has balanced its balanced business scorecard by linking all the perspectives (Glova Gavurova, 2016). With the anticipated entry of the global giant into the Australian market, Myer should invest with it by expanding its digital infrastructure. The success will depend on how it responds to the purchasing patterns of customers. Myer Holdings must strengthen its RD efforts to understand the market needs thus responds accordingly. Diversification is another strategy that Myer has used to survive in the current market environment. Despite the fierce competition, it has proved its ability to develop new products based on the market demands (Mullins, 2017). For example, it introduced apparels as part of its product line. Myer has also focused on developing tailored offers for its customers to avoid losing its loyal customers to the rivals and new entrants. It must leverage the loyalty programs. With the intensive effort to train and invest in human capital, Myer has confirmed its future is bright. According to Bartholomeusz (2017), this perspective addresses the aspects of training hours, employee skill levels, and employee turnover. Myer has to implement the BSC so that it can improve the results and performance by 2020. Although the company is currently doing well, with the entry of Amazon, Myer will have to review its marketing approach and employee development plans. Dysfunctional Consequences of the Possible Balanced Scorecard for 2020 A dysfunctional balanced scorecard is disastrous to the organization because it shows how a firm uses the worst business strategy. Based on the result of this analysis, the performance of Myer is average. For example, it intends to accelerate its capital investment and open new stores. Refurbishing and upgrading the stores across Australia will be beneficial to the success of this organization. Myer (2016), by expanding its footprint in the market and expanding in a specialty store would help to improve its profitability. Therefore, the organization must address the issues emerging from its financial and customer perspectives to improve its chances of dominating the market. For instance, by avoiding litigations would improve its reputation among the customers. References Ang, J., Lin, W. Huang, Y.H. (2010). A performance-oriented risk management framework for innovative RD project. Technovation, 30(11/12), pp. 601-611. Bartholomeusz, S. (2017, Mar 16). New Myer Business Strategy Gaining Traction. Business Review. Retrieved 13 April 2017 from https://www.theaustralian.com.au/business/opinion/stephen-bartholomeusz/new-myer-business-strategy-gaining-traction/news-story/6fd31588f708fd50d5ffddc6622bd6f7 Fujii, T. (2015). Global Competitive Advantage Skill of Balanced Scorecard by SWOT Analysis and Strategic Map New Version, Kindle Edition. Tom Publishing. Glova, J. Gavurova, B. (2016). Performance Indicators as a Part of Balanced Scorecard System within a Company. Retrieved 13 April 2017 from https://emi.mvso.cz/EMI/2012-02/08%20Glova/Glowa.pdf Huang, E. (2017, Apr 5). Big Changes Coming to Australia When Amazon Arrives, Says Customer Experience Expert. CNBC. Retrieved 13 April 2017 https://www.cnbc.com/2017/04/05/big-changes-coming-to-australia-when-amazon-arrives-says-customer-experience-expert.html Miles, N. (2017, January 20). Prediction for the Australian Grocery Retail Market. Research. Retrieved 12 April 2017 from https://www.igd.com/Research/Retail/Five-trends-shaping-Australian-grocery-in-2017/ Mullins, K. (2017, May 10). Balanced Scorecard: A Model for Improving Government Performance. BPM Institute.org. Retrieved 13 April 2017 https://www.bpminstitute.org/resources/articles/balanced-scorecard-model-improving-government-performance Myer. (2015, Jul 25). Annual Report. Retrieved 12 April 2017, https://www.annualreports.com/HostedData/AnnualReports/PDF/ASX_MYR_2015.pdf Myer. (2016, October 17). Myer Holdings Limited 2016 Annual Report and Notice of Annual General Meeting. ASX Media Release. Retrieved 12 April 2017, from https://investor.myer.com.au/FormBuilder/_Resource/_module/dGngnzELxUikQxL5gb1cgA/file/Myer_Annual_Report_2016.pdf News.com.au. (2017, Mar 27). Australian Retailers are Unprepared for the Entry of Amazon. Retrieved 12 April 2017 from https://www.news.com.au/finance/business/retail/australian-retailers-are-unprepared-for-the-entry-of-amazon/news-story/7fa56b9aded85aae0a47ea4155c9aa8f Pash, C. (2016, Mar 17). Myers 4-Point Plan for turning it around. Business Insider. Retrieved 13 April 2017 from https://www.businessinsider.com.au/this-is-myers-4-point-strategy-to-bring-back-sales-2016-3 Zizlavsky, O. (2014). The Balanced Scorecard: Innovative Performance Measurement and Management Control System. Journal Technology in Management Innovation, 9(3), 210-222.